About Jenifer

An experienced and ILM 7 qualified executive coach with over 14 years experience in HR Director roles in large services organisations. Established an internal coaching practice and coaching culture at National Express demonstrating a 4.8 X ROI in year 1 — read more.

Read more about my work at National Express [pg23]


• Coached several interim Directors/ Vice Presidents to secure permanent Executive or Board level positions
• Supported several senior Directors in their executive transition to new roles or new business start up
• Successfully led major change programmes including an organisation design review in Amey’s engineering consultancy and a cultural change programme in Arriva’s UK Bus Companies to drive increased commercial focus and empowerment
• Psychometrically qualified, an NLP practitioner and certified SDI (Strengths Deployment Inventory) facilitator, she has worked with individuals and teams over many years supporting strategy development, growth and learning
• Achieved distinction in her MBA in 2006 having previously been awarded a Diploma in Accounting and Finance and a First Class BSc honours degree in Chemistry


• Qualified to ILM 7 in Executive coaching and Leadership mentoring
• Certified NLP practitioner
• MBA (distinction) Nottingham University Business School
• BSc Honours (First class) – Chemistry, Dundee University
• Level A&B qualified in psychometric testing – OPQ and 16PF
• Certified SDI (Strengths Deployment Inventory) facilitator

My Dad decided on the Jenifer with one ‘n’ rather than Jennifer with two. He wanted me to stand out and I’ve been correcting people my whole life!